Privacy Policy

This Privacy Policy explains what information WriteCoach AI collects when you use our website, web app and Chrome extension, how we use it, and the choices you have.

• Account information: your email address and authentication details when you sign up with email or Google.
• Credit balance and transactions: how many credits you have, purchases and credit usage.
• Usage statistics: pages visited and features used, collected through analytics tools (see section 5).

When you request an analysis, the text and any custom instructions you enter are sent over an encrypted connection to Google Gemini, the AI service that generates your feedback. We do not store the text you analyze in our database. Google processes the text to return the feedback, under its own terms for the Gemini API.

Payments are processed by Stripe. Your card details go directly to Stripe and never reach our servers. We receive confirmation of the payment so we can add the purchased credits to your account.

We use Google Analytics to collect usage statistics, such as which pages are visited and which buttons are used, so we can improve the service. Google Analytics uses cookies for this. We also use Vercel Analytics and Speed Insights to measure site performance. You can block or delete cookies in your browser settings.

We use essential cookies and local storage to keep you signed in and remember preferences such as your language.

• To provide the writing coach and manage your account
• To process payments and keep track of your credits
• To understand usage and improve the service
• To detect and prevent fraud or abuse

We do not sell your personal information.

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Have your data deleted. You can delete your account at any time from your dashboard, or ask us to delete your data by email
• Object to or restrict certain processing
• Lodge a complaint with your data protection authority

To exercise any of these rights, contact us at support@meino.io.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date.

Questions about this Privacy Policy? Email us at support@meino.io.